Monday, June 16, 2014

How to Remove Trojan.ransom.gend

Your computer is very slow and very strange? You know Trojan.ransom.gend virus is in the computer but don’t know how to remove it? All kinds of antivirus prorgams can only detect it but cannot get rid of it? In this case, you can read this article.
Details of Trojan.ransom.gend
Trojan.ransom.gend is a hateful computer virus which is able to modify important system settings. It can do a lot of strange things in the infected computer and even seriously damage the computer. There are a lot of media that can be used by the virus to get into your computer. Usually, downloading unknown free software, visiting malicious websites and opening spam email attachments will make your computer infected. In addition, it can also make full use of securityvulnerabilities in Windows operating systems to launch blistering attacks.
Once Trojan.ransom.gend is in your computer, it will immediately execute a series of malicious behaviors. Many users will be surprised to find that their computer is infected without a warning even though there is an antivirus program in the computer. Because important system files and registry keys are changed, it is able to avoid antivirus programs successfully. Moreover, the virus will consume a large amount of computer system resources, making your computer run slowly or even destroying the system. Running programs will always give you hints saying “no response” or “insufficient memory”. What’s worse, it is advantageous to the cyber criminals who are trying to invade your computer. Your online traces and personal information may be recorded secretly. Therefore, when you see the virus, you should remain vigilant and take immediate measures to remove it as soon as possible. However, it can be hidden in the computer system. Although some antivirus software may temporarily stop it, the stubborn virus has the ability to regenerate rapidly. If you want to remove it entirely, manual removal is the best choice.
Several Consequences Caused By Trojan Virus:
Trojan.ransom.gend.B allows cyber-criminals to break into the infected computer without being noticed and it could disable executable programs installed on your computer and cause system crash. Also it will change important settings on your computer to allow remote control from cyber criminals. Other than that, it will modify your registry settings and important key value to make it difficult to be removed. As soon as you use Norton to remove it, you will get an error saying that Remove Failed just like the following picture shows:

How to DeleteTrojan.ransom.gend?

Manual Method:
Step 1: Reboot your computer in safe mode with networking.
1. Press Windows key+R key together to open Run Command Box. Type “msconfig”, and click OK.
run-msconfig-on-windows8
2. Hit the Boot tab, check “safe mode” and “network” and OK. Then your computer will reboot automatically in “safe mode with networking”.
System-Configuration-win8
Step 2: End the processes related to the Trojan horse in Windows Task Manager.
1. Right-click the taskbar and select “Task Manager”. Click “More details” button when you see the Task Manager box.
Win-8-Task-Manager
2. Hit “Details” tab to find out and end the processes of the Trojan.
win8-task-manager1
Step 2: Show hidden files.
1. Press Windows Key and X key together and a menu will on your screen.
Windows-Key-and-X key
2. After that, select Control Panel from the menu.
win8_hidden-files1
3. Click Appearance and Personalization from the Control Panel and then double click Folder Options.
win8_hidden-files2
4. Hit the View tab.
win8_hidden-files3
5. Select “Show hidden files and folders” and deselect “Hide protected operating system files (Recommended)”.  Click the OK button.
win8_hidden-files4
Step 4: Clean up the files associated with  the Trojan virus from your PC.
%User Profile%\Local Settings\Temp
%Documents and Settings%\All Users\Start Menu\Programs\Trojan.ransom.gend
%Documents and Settings%\All Users\Application Data\Trojan.ransom.gend
%Program Files%\Trojan.ransom.gend
Step 5: Delete the registry entries of the Trojan horse.
1. Press Windows + R keys together to open the run box. Type regedit into the box, and then hit OK to open Registry Editor.
regedit11
2. Find out and delete all the registry entries related to the Trojan horse listed below:
registry-enditor
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Trojan.ransom.gend
HKEY_LOCAL_MACHINE\SOFTWARE\Trojan.ransom.gend
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings “WarnOnHTTPSToHTTPRedirect” = ’0′
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\msascui.exe “Debugger” = ‘svchost.exe’
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “xas”
HKEY_CURRENT_USER\Software\Trojan.ransom.gend
In short, Trojan.ransom.gend is a high risky computer virus that can cause serious damages to the infected computer. If you’re not careful when accessing Internet resources (visiting malicious sites, running unsafe software or opening spam email attachments), your computer will be easily affected by it. It attempts to access the system kernel, deletes or modifies some important documents and even destroys the whole computer system. It is advantageous for the cyber criminals to collect your important information including bank account or credit card information. You should eliminate it as early as possible.
The above manual removal is quite dangerous and complicated, which needs sufficient professional skills. Therefore, only computer users with rich computer knowledge are recommended to implement the process because any errors including deleting important system files and registry entries will crash your computer system. 

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